Explain About Primary And Support Business Process Choose A Business Entity And Give Example On Each Of The Primary And Support Business Process.

I will describe to you guys about the business process that i has learned in class 3/12/2012. What I learned from Sir Noreffendy is about The Basic Business Processes Involved Primary and Supporting.

Primary have Five (5) types which is :-

# Inbound Sales Logistic

# Outbound Sales Logistic

# Operation

# Marketing

# Services

Supporting have Four (4) types they is :-

# Procurement

# Human Resources

# Technology Development

# Firm Infrastructure

Business Process : " KIT KAT "

Created in 1935, KIT KAT was first knows as Rowntree Chocolate Chips. Two years later, the name was changed to KIT KAT.

In 1988, KIT KAT became part of the Nestle's rage of confectionery products. It grew to be the No.1 chocolate brand in Malaysia, Enjoyed by both young and old as a light snack. Today, it is exported to more than 11 countries in Asia.

"Have a break, Have a KIT KAT" has come a familiar phrase. It aptly describe the enjoyment of the chocolate - coated wafers whenever one needs to chill out, such as when you are in the midst of heavy assignment.

The Ingredients are as followed :

MILK CHOCOLATE (SUGAR, MODIFIED MILK INGREDIENTS, COCOA BUTTER, UNSWEETENED CHOCOLATE, LACTOSE, SOYA LECITHIN, POLYGLYCEROL POLYRICINOLEATE, ARTIFICIAL FLAVOUR), WHEAT FLOUR, SUGAR, HYDROGENATED SOYBEAN OIL OR MODIFIED PALM OIL, UNSWEETENED CHOCOLATE, SODIUM BICARBONATE, SOYA LECITHIN, YEAST, ARTIFICIAL FLAVOUR.

Primary Business Process Of "KIT KAT" :-

1) Inbound Sales Logistic

- Receiving, storing and distribution of materials at the warehouse.
- Kit Kat (Nestle) workhouse is located in Kuala Lumpur.
- This is the interior part of the kit kat company.

2) Outbound Sales Logistic

-Distributing products and services to customers over Malaysia

- Send the stock each branch in Malaysia.

3) Operations

- Transforming inputs into products or services.

4) Marketing

- Helping customers to buy the products or services of the firm.
- The product in Malaysia is that must be based with HALAL materials and its approved by higher authorities.

5) Service

- Post sale support provided to customers such as repairs and maintenance function.
- Doing promotions to attract customers to buyer their product.

Supporting Business Process :-

1) Procurement

- Buying the resources needed to carry out the entity is the primary activities.
- For example :- [ Material, Inventory, Fixed Assets ] need to carry out entries primary activities.